Sales and Events Assistant, Ladurée UK
Projects in Pictures
The position I had between July 2016 and July 2018 was mainly focused on sales and Social Media Marketing. I developed the instagram community and increased engagement online.
Between April 2018 and June 2018, I took over the position of Head of Sales and Marketing of Ladurée UK to cover a maternity leave.
You will find further details below.
Ladurée had partnered with CAPCO for Mother's Day 2018 to increase visibility.
I have been contacted by @PrettyCityLondon and we partnered with her in 2018 for the launch of her new book. The launch has been arranged at Ladurée Harrods with several influencers. Great success!
Being part of several Wedding Show Case as sales representative and brand ambassador. Keeping record on enquiries / Follow up with Client / keeping Data up to date / Offering tailored services
As sales assistant, I have managed many orders (Corporate, Weddings, Celebrations). Supporting the client, offering tailored solutions and services, and highly committed I would go on site to ensure a flawless service for my clients.
July 2016 - July 2018
Sales and Events Assistant, Ladurée UK
Social Media: Managing the Instagram account for Ladurée UK @ladureeUK and Facebook page creation (Content, Photoshoot, Strategy based on Marketing Plan, planning posts, contest during key period).
Developed influencer relationships and increased engagement. Reached a 40% followers increase in 8 months.
Coordinating new product launches
Ensuring the website was up to date
Assisting the Sales and Events manager to reach the budget through B2B and B2C enquiries
Handling the customer service
Updating communication supports (PLV, Brochures)
Assisting the Sales & Events manager during networking events and showcase events